Procurement enquiries#

The Procurement Enquiries list shows every RFQ you have sent, what state it is in, and which suppliers you sent it to. Use it to find an active RFQ and drill into supplier-level responses.

Open the screen#

1. Open Procurement in the sidebar.
2. Click Enquiries. The page heading reads Procurement Enquiries.

How the list is organised#

Each row is one RFQ event (one cart you sent). The columns include RFQ No, Suppliers, Supplier CP Mapped, Product Heads, Status, and Sent. Drafts are hidden by default unless you explicitly include the Draft status in the filter.

Find an enquiry#

A search panel above the list narrows it down by supplier, contact person, product head, product code, and status. The Status values include Released, Quoted, Awarded, and Closed.

Right-click any row for an Open shortcut, or click View on the row.

Open an RFQ#

Clicking a row opens an RFQ detail modal. The modal lists every supplier on that RFQ. Click a supplier to open the vendor detail page — see Vendor responses.

From the modal's options menu you can also:

• Refresh — reload the modal.
• Close Enquiry — stop accepting any further quotes and cancel every open vendor invitation on this RFQ. A Close enquiry? confirmation appears with an optional reason field (e.g. "lost to vendor X", "requirement dropped") that's saved to the audit trail.
• Reopen Enquiry — shown only when the enquiry is closed and you have the Reopen Closed Enquiry permission. Restores the enquiry to its pre-close status and brings every vendor invitation that was cancelled by the most recent close back to its previous state. Optional reason field, same audit treatment as Close.
• View Reopen History — shown only after the enquiry has been reopened at least once. Opens a timeline modal showing every state transition (created, released, quoted, closed, reopened, …) with who and when.

Options dropdown#

The dropdown at the top right of the list opens supporting screens, including:

• Toggle Columns — show, hide or reorder table columns. Drag the grip handle next to a column name to change its order; the choice is remembered per device.
• Refresh — reload the current page.
• Reset Filters — clear every active search filter.
• Vendor Follow-up — bulk-chase suppliers who have not yet replied. See Vendor follow-up.

Common questions#

What do I do once a supplier has quoted?#

Open the RFQ row, click the supplier in the modal, and from the vendor detail page either generate a purchase order or close the enquiry. See Vendor responses.

How do I close an RFQ for one supplier only?#

Open the RFQ, click the supplier, then choose Close Enquiry from the vendor detail actions. A Close Enquiry? confirmation appears before the change is saved. The other suppliers on the same RFQ stay open.

How do I close the whole RFQ?#

From the RFQ detail modal, choose Close Enquiry and add an optional reason. Closing the whole RFQ also cancels every open vendor invitation on it — vendors who haven't quoted yet will see the public link as closed.

I closed an enquiry by mistake — can I undo it?#

Yes. If you have the Reopen Closed Enquiry permission, the RFQ detail modal shows a Reopen Enquiry item in the top-right dropdown. It restores the enquiry to its pre-close status (Released, Quoted, etc.) and brings every vendor invitation that was cancelled by the most recent close back to the exact state it was in. Per-vendor closes that happened before the enquiry-wide close stay closed — those were intentional and need their own per-vendor reopen from the Vendor responses page.

Where can I see the full history of closes and reopens?#

After at least one reopen, the RFQ detail modal's dropdown shows View Reopen History. The timeline lists every state transition on the enquiry — created, released, quotation received, closed (with reason), reopened (with reason), and so on — along with who performed each action and when. The same view, filtered to a single supplier, is available from each vendor's actions menu on the Vendor responses page.